Repair - Instructions
in general:
basic amount of research for repairs -without photos in advance- = EUR. 60.-
costs of the repair are EUR. 90.- per hour including research costs and repair costs and excluding parts costs.
please write the exact description of the fault(s) (!)
+ mention your address and phone number
put it in the parcel
Email us before the shipment
! Email us your tracking number (from USPS)
Please follow our instructions for the shipment to us.
and send us the tracking number, ship date and shipping company
please write the exact description of the fault(s) (!)
+ mention your address and phone number
put it in the parcel
Email us before the shipment email: [email protected]
! Email us your tracking number (from USPS or Fedex etc and mention the shipping company)
Shipping address:
Albert Stam
Starrenboschstraat 37
1097MC Amsterdam
the Netherlands
phone: +31651392687
email: [email protected]
!
for outside EU, for example USA:
VERY IMPORTANT
for shipments from outside EU to Holland:
!! SHIP AS: PARTS OF MICROPHONE FOR REPAIR
NO COMMERCIAL VALUE, total value: US$.0.-
(otherwise we have to pay 21% tax!! and it will be returned to sender)
this moment repairs from USA are not possible
