Shipping and Returns


Shipping
from our factory in Amsterdam is done with:
Airmail NLpost (2-10 days depending on the country of destination)
You will get a tracking number to follow the shipment.
Orders will be shipped the next day after the day of placing your order,
Orders placed on Friday/Saturday/Sunday will be shipped on the next Monday.
Shipping of orders above Eur 1000.- is free of cost.
Airmail NL post is a safe, fast and low cost shipping method that we're using for 25 years now.
at:
https://www.internationalparceltracking.com
You can read the transit times of your shipment.

shipments are done twice a week

**on this link you can see the possible delay:
https://www.postnl.nl/en/customer-service/delivery-status/international-service-alerts/


Returns
Goods can be returned within one week after your receipt of the parcel, and only in new state.
If you return goods from outside Europe, mention it as "parts of Microphone of no commercial value" total 2 US $ and -before shipping- write us an Email to get your return number.

 

RETURN SHIPMENTS (repairs etc.):
please follow these instructions:

Ship to:

Hr. Albert Stam

Starrenboschstraat 37

1097 MC Amsterdam

email: [email protected]

ph +31633665171

VERY IMPORTANT:
shipments from outside Europe:

!!!
SHIP AS: PARTS OF MICROPHONE FOR REPAIR
NO COMMERCIAL VALUE, total value: US$.0.-
(otherwise we have to pay 21% tax!! and it will be returned to sender)
DON'T ENCLOSE INVOICES

please write the exact description of the fault(s) (!)
+ mention your address and phone number + email
put those data INSIDE the parcel.

Email your tracking number + name of ship company
to [email protected]

Thank you!

 

 

 

 

 

Please accept cookies to help us improve this website Is this OK? Yes No More on cookies »